At 13th Green your privacy is important to us and we want to give you the best customer service possible. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. At no time will we sell your information. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Including but not limited to Authorize.net. “Cookies” are needed in the online shopping world. They are little text files stored on your computer and contain information that make the whole online process work. You can choose to refuse cookies but we need them on if you want to purchase online.
Upon placing an order with 13thgreen.com our system will automatically “authorize” your credit card for the amount purchased. This authorization is needed for our system to approve your order and to give you an invoice. This authorization is not an actual charge. First, we verify the availability of the product and your order is approved by our Fraud Detection Department. Then, your order is prepared for shipment and your credit card is charged. No credit card will be charged before product is shipped.
If your order is being shipped outside of California there is no sales tax. All orders shipped within California are charged a 7.75% sales tax rate.
